Position: Customer Relationship Executive (CRM Executive)

Location: Islamabad
Company: Apna Apartment

About the Role:
We are looking for a Customer Relationship Executive to manage customer inquiries and maintain strong relationships with clients throughout their property buying journey. This role focuses on lead follow-up, customer support, and coordination with internal teams.

Key Responsibilities:

• Handle customer inquiries from website, calls, and social media
• Follow up with leads and schedule meetings or site visits
• Maintain customer records and update CRM system
• Coordinate with sales team for lead management and deal progress
• Provide timely support and resolve customer queries
• Maintain strong relationships with customers for better experience
• Ensure smooth communication between customers and internal teams

Requirements:

• 1–3 years of experience in customer service, CRM, or sales support
• Strong communication and interpersonal skills
• Customer-focused and organized approach
• Basic knowledge of CRM systems is a plus
• Ability to handle multiple inquiries efficiently

What We Offer:

• Competitive salary
• Friendly and professional work environment
• Opportunity to grow in a fast-growing proptech platform